TermsroomLegal

Draft, under legal review

These documents are drafts published for reference only. They are with our counsel for review and will change. They are not yet offered as, and should not be relied on as, binding terms. No customer has been asked to accept them and no payment is being taken against them.

We have published them early because a prospective customer’s procurement or privacy team should be able to read our position before we ask for their time. If something here concerns you, tell us. It is easier to change now than later. legal@termsroom.com

Draft 9 August 2026

Refunds

Termsroom is sold as an annual subscription for business use.

Within 14 days of your first purchase

If you are not satisfied and have not made substantial use of the service, we will refund you in full. Email billing@termsroom.com and we will arrange it.

After 14 days

Subscriptions are not refundable and your service continues to the end of the term you paid for. There are three exceptions.

  • We fail to deliver. If the service is unavailable for a sustained period, or we materially breach our agreement and do not fix it, you may terminate and we will refund the unused portion of your term.
  • Your counterparty will not use it. If the organisation you are negotiating with declines to use Termsroom within the first 30 days of your subscription, tell us. We will usually refund the unused portion, because a shared negotiation platform is of limited use to one side alone, and we would rather absorb that than argue about it.
  • You were charged in error, or after validly cancelling. Full refund, no discussion.

How to ask

Email billing@termsroom.com. We respond within two business days. Refunds go back to the payment method used.

Cancelling a renewal

Give us written notice at least 30 days before your renewal date and you will not be charged again. Your access continues to the end of the term you have already paid for.

Your documents

Whatever happens to your subscription, your documents are unaffected. They are in your own storage and always were. Ending a subscription ends your access to Termsroom, not to your own agreements.